PRIVACY POLICY

​

Collection and Use of Personal Data
We collect the following personal data: name, job title, email address, phone number. These data are collected when you interact with us via our website, forms, or direct contact.

 

Use of Personal Data
The personal data collected are used to:

- Administer our website and business.
- Personalize your experience on our site.
- Respond to your inquiries and questions.
- Send purchased goods and provide requested services.
- Track your contacts with us to improve our customer service.
We will not use your contact details for direct marketing communications without your explicit consent. If you wish to receive correspondence from us, please contact us.

​

Sharing Personal Data
We may share your data with trusted partners and service providers to:

- Provide and improve our services.
- Ensure technical support and customer service.
We are committed to protecting your data during these transfers by adhering to appropriate security standards.

​

Rights of Data Subjects
In accordance with the LPD and GDPR, you have the right to:

- Access your personal data.
- Rectify inaccurate or incomplete data.
- Erase your personal data ("right to be forgotten").
- Restrict the processing of your data.
- Object to the processing of your data.
- Withdraw your consent at any time for processing based on consent.
- Request the portability of your data.
To exercise these rights, please contact us at:

Email: sschmutz(at)charmag.ch
Phone: +41 26 663 97 97

Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.

 

Data Retention Period
We retain your personal data for as long as necessary to achieve the purposes described in this policy, unless a longer retention period is required or permitted by law.

​

Legal Basis for Processing
We process your personal data on the following legal grounds:

- Consent
- Performance of a contract
- Legitimate interests
- Compliance with a legal obligation
- Data Transfers Abroad
If we transfer your personal data outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place, such as the European Commission's Standard Contractual Clauses.

​

Contact
For any questions regarding this privacy policy, please contact us at:

Email: sschmutz(at)charmag.ch

Phone: [phone number]

Policy Updates
We may update this privacy policy from time to time.

​

Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be "persistent" or "session": a persistent cookie is stored by the browser and remains valid until its expiry date, unless deleted by the user before that date; a session cookie expires at the end of the user session, when the browser is closed. Cookies generally do not contain any personally identifiable information, but the personal information we store about you may be linked to information stored in and obtained from cookies. We only use session cookies and persistent cookies on our website.

1. The names of the cookies we use on our website and the purposes for which we use them are described below:

   1. We use Google Analytics and Adwords on our website to: recognize a computer when a user visits the website/ track users as they navigate the website/ improve the use of a website/ analyze website usage/ administer the website/ prevent fraud and improve website security/ customize the website for each user/ understand the geographic origin of connections to the website;

2. Most browsers allow you to refuse or accept cookies. For example, with

   1. with Internet Explorer (version 10), you can block cookies using the cookie management override settings available by clicking on "Tools", "Internet Options", "Privacy" then "Advanced";

   2. with Firefox (version 24), you can block all cookies by clicking on "Tools", "Options", "Privacy" then selecting "Use personalized settings for history" from the drop-down menu and unchecking "Accept cookies from sites"; and

   3. with Chrome (version 29), you can block all cookies by accessing the "Personalize and control" menu, then clicking on "Settings", "Show advanced settings" and "Content settings", then selecting "Prevent sites from setting data" in the "Cookies" header.

Blocking all cookies will have a negative impact on the use of many websites. If you block cookies, you won't be able to use all the features of our website.

1. You can delete cookies already stored on your computer. Here's an example:

   1. with Internet Explorer (version 10), you need to delete the cookies file manually (you can find instructions on how to do this here http://support.microsoft.com/kb/278835);

   2. with Firefox (version 24), you can delete cookies by clicking on "Tools", "Options", and "Privacy", then selecting "Use personalized settings for history" and clicking on "Show cookies", then on "Delete all cookies"; and

   3. with Chrome (version 29), you can delete all cookies by accessing the "Personalize and control" menu, then clicking on "Settings", "Show advanced settings" and "Delete browsing data", then "Delete cookies and module data from other sites" before clicking on "Delete browsing data".

2. Deleting cookies will have a negative impact on the use of many websites.

​

Version 2.0 - July 2024